TERMS OF SERVICE

Last updated: November 10, 2026

Welcome to Nexom.

These Terms of Service govern your use of nexom.nl and purchases made through our online store.

By using our website, you agree to these terms.

General Conditions

You must use this website lawfully and must not misuse its services.

We reserve the right to refuse service where legally justified.

Products and Availability

We aim to ensure that product descriptions, photographs and prices are accurate.

Product availability may change depending on supplier stock.

If an ordered product becomes unavailable, we will contact you and arrange an appropriate solution, including a refund where applicable.

Prices and Payments

All prices displayed to consumers include applicable VAT unless explicitly stated otherwise in accordance with law.

Payment must be completed through the payment methods offered at checkout.

Orders

An order is subject to acceptance and confirmation by Nexom.

We reserve the right to cancel an order where there is a legitimate reason, including suspected fraud, pricing errors or supplier unavailability.

If payment has already been received, any required refund will be processed.

Shipping and Delivery

Delivery estimates are provided during checkout or in our Shipping Policy.

Delivery times may depend on supplier processing, carrier services and destination.

Returns and Consumer Rights

Customers retain all mandatory rights under applicable consumer protection legislation.

Nothing in these Terms limits statutory consumer rights, including the right of withdrawal and legal conformity guarantees.

Intellectual Property

Website content, branding, logos, text, graphics and design elements are protected by applicable intellectual property laws.

You may not reproduce or commercially use them without permission.

Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on our website.

Governing Law

These Terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer protection rights applicable in the customer's country of residence.