SHIPPING POLICY

Last updated: November 10, 2026

Nexom aims to provide reliable delivery for all orders.

Order Processing

Orders are forwarded for processing after payment confirmation.

Processing times depend on product availability and supplier fulfilment.

Delivery Destinations

We initially focus on deliveries within the Netherlands and selected European Union countries.

Available destinations are displayed during checkout.

Delivery Times

Estimated delivery times will be displayed on the relevant product page or during checkout.

Delivery estimates may vary depending on:

• Supplier processing times.

• Product availability.

• Destination country.

• Shipping carrier.

• Public holidays and exceptional circumstances.

Shipping Costs

Applicable shipping costs are displayed at checkout before payment.

No additional shipping fees will be charged unless clearly disclosed and agreed to by the customer.

Tracking

Where tracking is available, tracking information will be provided after dispatch.

Delays

If a delivery is delayed, please contact us.

If delivery cannot take place within the agreed or legally required period, you retain your statutory rights, including the right to cancel where applicable.

Supplier Fulfilment

Some Nexom products may be shipped directly by our fulfilment partners or suppliers.

Nexom remains responsible to the customer for handling the order and ensuring that applicable consumer rights are respected.